01-25-2020, 09:40 AM
Spent the day doing setup day for a bunch of new trainees that will be answer tech support calls for a major income tax software company (not allowed to name names there) Setup day is always hell because most of these people have no idea when it comes to setting up a computer and connecting to VPN networks, and then logging in past several firewalls to access their company's tech support tools. 11 hour day by the time I got their hours logged for payroll.
This of course is not even my usual client, I handle billing for a cellular phone client, but setup day has so little to do with client tools and is pure tech troubleshooting that I was loaned out for the week for new hire orientation. I might come across as feeling superior, but you 'Muricans have shitty internet service in comparison to Canadians. We may pay more for ours, but it least it WORKS.
You4 internet and telephone service goes to peices every time it rains. Ours is built to handle shitty weather. Half my trainees internet kept dropping.
This of course is not even my usual client, I handle billing for a cellular phone client, but setup day has so little to do with client tools and is pure tech troubleshooting that I was loaned out for the week for new hire orientation. I might come across as feeling superior, but you 'Muricans have shitty internet service in comparison to Canadians. We may pay more for ours, but it least it WORKS.
You4 internet and telephone service goes to peices every time it rains. Ours is built to handle shitty weather. Half my trainees internet kept dropping.